How do I chase a reviewer who has missed their agreed deadline?

Once a peer reviewer has formally agreed to complete the review, the deadline for their review feedback is indicated as 'Due' to the right of their name, underneath the notice that they have accepted the review request.

To send a manual reminder before the deadline, click on ‘Email Reviewer’ and enter the text you wish to send.

To send a manual reminder after the deadline, the process is a little different. Once the review is overdue, this will display next to the reviewer’s name: 

To send a reminder, click ‘Send Reminder’. 

Automatic Reminders: 

One automatic reminder email will be sent to a reviewer who has missed their agreed deadline, assuming the setting has been enabled. The number of days that elapse before the reminder is sent is controlled by a journal setting.